Shipping and Returns


Please see our ‘Policies’ page for a full listing of our Policies, FAQs, Terms and Conditions

Your piece will ship within 3-6 BUSINESS days of placing your order.  You will be emailed a tracking number once the package ships so that you can follow the progress yourself.  Upon leaving our facility, your piece will ship via USPS ground and will take 5-8 business days to arrive depending on where you are located (we are located in Eugene, OR, so West coast 1-2 days and East coast 5 days etc.)  

We offer EXPEDITED SHIPPING on select products. Expedited pieces are shipped the next business day and take 2-3 business days to be delivered by USPS.

If your piece is not going to be able to ship within 6 business days for any reason, you will be contacted with the reason for the delay and offered the option for a refund.

***Inclement weather and Force Majeure events are out of our control. We will do our best to get items to USPS during these times but we may be unable to do so. USPS may also experience disruptions due to these unforeseen events. Shipping refunds will not be issued for inclement weather or force Majeure events.***

Noble Glass ONLY accepts returns on unused products that are in some way defective or damaged. Inspect your piece carefully upon delivery. Defect or damage must be reported within 2 days of delivery. We do not accept used product returns under any circumstances.

We go through great lengths to provide an accurate representation of our products through detailed descriptions and high resolution photos.

Very few customers tell us that they are dissatisfied with our product. However, If you are dissatisfied for any reason, please let us know so we can try to make things right. We take a lot of pride in the quality of the glass we make, and we want to know if you aren’t happy with it! (or if you are happy with it too).

In order to return a defective or damaged item, you can email or call us, and we will email or mail you a return label and instructions for return shipping. You MUST include photos of the defect or damage in order for your return to be processed. Also, please keep the box and packing material for return shipment. Our contact email is